FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Q. Why buy through Profile, surely it’s quicker and cheaper to go online to an aggregate.
A. Because we will ascertain your actual needs by asking the relevant questions. You will have a policy tailored to what you need and the peace of mind and security in knowing that if something goes wrong we are here.
Q. How can I reduce my costs?
A. Provide us with as much information as you can whether we are looking at your home insurance or a business. All of our team are trained to look “outside the box” and more importantly to listen and ask questions where required.
Q. What happens if I have a claim?
A. We will deal with all aspects of your claim whether you have a personal or commercial policy.
Q. What if I need to change something on the policy?
A. Just call or email us and we’ll sort it.
Q. How can I pay my premium?
A. There are a variety of payment methods available. You can choose to make a BACS transfer, send us a cheque or make payment by debit or credit card. There may however be a small charge applicable to some card payments.
Direct debit facilities are also available and we would be happy to discuss the options with you.
8 Langley Park, Mill Hill, London, NW7 2AA
Profile Insurance Services Ltd is Authorised and Regulated by the Financial Conduct Authority (reference no. 310223).
Registered Address: Healthaid House, Marlborough Hill, Harrow, Middlesex, HA1 1UD.
